Patients on regular medication do not always need to see a doctor to obtain a repeat prescription. The only drugs that can be obtained by repeat prescription are those which your doctor has already agreed to prescribe.
For your own safety, requests must be made in writing and will not be accepted over the telephone. Prescriptions have a tear-off slip on the right side which lists the repeat medicines and doses. You can order a repeat prescription in five ways:
- In Person - clearly tick the medicines you need on the tear-off slip and return it in person using our ‘postbox’ system in the surgery reception. We will post your prescription to you if you enclose a stamped addressed envelope with the request.
- Online - to use our online ordering facility you will first need to register by collecting a personalised registration form from reception (you will need to bring photo I.D). Once you have this, follow the link at the top of this page to access the system.
- The NHS app - download from your app store on your device and complete the registration process. You will then be able to order your prescription (this also gives you access to your medical record and the facility to book appointments - although the appointment booking function is not currently available during the COVID-19 pandemic.
- Pharmacy - You can give permission to your preferred pharmacy to order your prescription on your behalf. Speak to your pharmacy for more details.
We are also collaborating with some of the local pharmacies whereby they will send your repeat prescription request to us electronically, and you will be able to collect your medication directly from them. Please ask for more information on the Electronic Prescription Service (EPS) from your pharmacy or the surgery. It takes time to process the numerous requests that are received each day. Please allow at least two full working days for us to get your prescription ready for collection.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.