St John's Way Medical Centre

An online consultation enables you to contact a GP or other health professional over the internet. It saves you waiting for an appointment or going to the GP surgery.

You can tell your GP about your health using a smartphone, tablet or computer. The type of online consultation you have depends on your GP surgery. Many GP surgeries use a questionnaire or an online form.

After your online consultation, your GP surgery will follow up. It can be an:

• electronic message
• phone or video call
• face-to-face appointment

Some online consultations enable you to contact your GP surgery to request things like test results, fit notes (sick notes) and GP letters.